March 12 2024

Job Vacancy Specifications

Location: Lagos
Contract Type: Permanent
Deadline: Not Specified

About the Company

Aldelia is a global leading human resources company founded in 2005 and specialized in recruitment, outsourcing and payroll management services to blue-chip multinationals and fast-growing SMEs. The group operates in more than 30 countries across all industries and disciplines on four continents.

Our mission is to create a better future for people by delivering compliant, world-class and innovative HR solutions to the companies and communities we serve.

Aldelia is committed to promoting equity, diversity and inclusion in employment and service delivery. With over 150 employees and 1,500 contractors worldwide, our unparalleled pan-African footprint and wealth of local expertise give us a unique advantage to respond to clients’ needs proactively, providing tailor-made and successful recruitment solutions.

As a participant in the United Nations Global Compact, Aldelia Group is committed to aligning strategies and operations with universal human rights, labour, environment and anti-corruption principles, and taking actions that advance societal goals.

Job Description

SUMMARY OF RESPONSIBILTIES

Responsible for the execution of territory sales plan and deliver revenue targets through effective management of the Internal Sales Team. Develop and implement processes to underpin Internal Sales functions and call centres working with Group and Business Unit (BU) Functions.

2. MAIN FUNCTION

Strategically drive revenue targets for Caterpillar equipment and product parts in Nigeria
Regularly review sales pipeline of salesmen and ensure maximum conversion of opportunities to sales
Drive CRM adoption and champion change management
Use analytics from salesforce CRM to gain insights and drive sales process optimization
Prepare and present regular sales forecast to top management
Regularly review work processes and methods to align with best practices
Manage marketing campaigns by engaging inactive customers to drive customer loyalty and retention
Regularly develop initiatives to motivate salesmen to improve sales and productivity
Ensure all Caterpillar products enquiries via email, internet and telephone are attended to promptly
Monitor economic trends and competitor’s activities and provide advice to top management
Champion after-sales support efforts and develop initiatives to improve customer satisfaction scores

3. CONTACTS

Managing Directors, Chief Engineers and Project Managers of key customers/prospects within the territory.
Consultants, Specifiers and other professional groups.
Caterpillar representatives and UNATRAC/MANTRAC Group Officials.
All levels of MNL

Job Requirements

University Degree or its equivalent in any discipline.
Minimum of 5 years post qualification experience, E-commerce experience desirable.
Strong interpersonal and communication skills, attention to details, ability to work under pressure and with minimum supervision.
High level of proficiency in Microsoft Excel, Word, PowerPoint.
Good Leadership and conflict management skills.
Strong team player and ability to work cross-functionally in a matrix organization.
Good listening and analytical skills