Job Vacancy: CIC Agent at International Breweries PLC
Job Vacancy Specifications
- Location: Nigeria International Breweries H/O
- Schedule: Full time
- Date Posted: 8th April 2024
- Job Requisition ID: 30061686
International Breweries
International Breweries was established in December 1971 and listed on The Nigerian Stock Exchange in 1995. AB InBev consolidated its business stakes in Pabod Breweries Limited and Intafact Beverages Limited, this merger which concluded in December 2012 and made AB InBev to the major owner of International Breweries Plc.
As a global brand, we dream big to create a future with more cheers through building great brands that stand the test of time and brewing the best beers using the finest natural ingredients. We are proud producers of Trophy, Hero and Budweiser beer brands, including Beta Malt & Grand Malt.
Job Description
The key purpose of the role is to maximize sales by taking orders via telephone and or digital channels while providing a link between customers and company.
Key Outputs and Responsibilities: KPIs
- Volume KPIs (Beer, Focused brand, Malt), CIC Productivity KPIs (Plan Adherence, Contactability, Effectiveness, Coverage, Zero Purchase customers).
Take Orders & Promote Products:
- Record Orders.
- Promote Products in support of the district promotions plan.
- Influence Specific district-based volume target.
Handles Customers Queries & Complaints:
- Process Customers Complaints.
- Minimize full beer returns.
- Adhere to Beer Quality standards and procedures.
- Manage Internal customer processes.
Work In Teams:
- Contribute to Teams and Self development.
- Communicate effectively in the workplace.
Requirements
Profile: Education
- Minimum of bachelor’s degree in business related field.
- Related Certification is an additional advantage.
Experience:
- Two or more years in a similar role.
Key Attributes and Competencies:
- Creativity and innovation.
- Verbal ability.
- Good interpersonal skills.
- High level of energy.
- Good Excel Skills & Experience using Digital Applications.
- Speaks English and other local dialect.
- Sales Capability.
- Clear Communication.
- Multilingual.
- Salesforce and SAP proficiency.
- Excel, PPT, Word proficiency.
- Problem Solving/Analytical Thinking.
- Adaptability, Process Adherent, Spirited.
- Fast Paced, High Pressure, Multiple Stakeholders Management.
Additional Information:
- Band: IX
AB InBev is an equal opportunity employer, and all appointments will be made in-line with AB InBev employment equity plan and talent requirements. We are a company that promotes gender equality. Internal applicants require Line manager approval. Please note that only short-listed applicants will be contacted. The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing.
Method of Application
Click the “Apply Here” button below to apply for the position.
Deadline:
Not Specified
Don’t just apply, land the interview. Contact us via our official line for your professional CV/cover letter review: 08143606264
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